Returns & Cancellations

Under the Consumer Contracts Regulations, you have 14 days from receiving your order to change your mind and request a full refund, with no reason needed. To start a return, email hello@fairwayfellasgolf.com with your order number.

• Items must be unused, unworn, and returned in their original packaging.
• You're responsible for return postage unless the item is faulty or misdescribed.
• Refunds are issued to your original payment method within 14 days of us receiving the return.
• Personalised items (where offered) can't be returned unless faulty.

If something arrives faulty, damaged, or not what you ordered, contact us and we'll arrange a replacement or full refund, including return postage, at no cost to you.

• Cancel more than 14 days before the golf day: full refund.
• Cancel between 14 and 7 days before: 50% refund.
• Cancel within 7 days of the golf day: no refund, but your place can be transferred to another member if you find one — let us know and we'll update the booking.

To cancel a booking, contact hello@fairwayfellasgolf.com or via your account dashboard.

If we cancel or reschedule a golf day (course closure, extreme weather, insufficient numbers), you'll be offered a full refund or a place on an alternative date — your choice.

For any return, refund, or cancellation request, email hello@fairwayfellasgolf.com with your order or booking reference. We aim to respond within 2 working days.